![]() ![]() In 2017, Mindbrowser survey found that 95% of consumers feel customer experience is the major beneficiary of chatbots. However the majority of enterprise chatbot solutions involve customer-facing agents, performing roles from customer service to customer acquisition to engagement and virtual shopping assistants. Integration with business systems and platforms, such as mobile app, marketing stack or security system.Įnterprise bots can be internal software for automating tasks including recruitment, hiring, or payroll. ![]()
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